Chatwoot vs The Lounge

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureChatwootThe Lounge
CategoryChat & CommunicationChat & Communication
LicenseMITMIT
LanguageRubyTypeScript
Setup difficultyMediumEasy
Min. RAM2,048 MB256 MB
Deploymentdocker, kubernetes, bare-metaldocker, binary, source
GitHub stars★ 35,596★ 6,309
First released20192014
ReplacesIntercom, Zendesk, DriftIRCCloud, Slack

Why pick each one

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Choose The Lounge if…

  • Great IRC experience in the browser
  • Multi-user support
The Lounge details

Frequently asked questions

Is Chatwoot or The Lounge better?

Neither is universally better. Chatwoot has the larger community, while The Lounge is simpler to set up (easy difficulty). Choose based on the comparison table above and your own setup.

Are Chatwoot and The Lounge free and open-source?

Yes. Chatwoot is licensed under MIT and The Lounge under MIT. Both can be self-hosted at no software cost.

Can I run Chatwoot and The Lounge with Docker?

Chatwoot: yes. The Lounge: yes.

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