Chatwoot vs Session

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureChatwootSession
CategoryChat & CommunicationChat & Communication
LicenseMITGPL-3.0
LanguageRubyTypeScript
Setup difficultyMediumMedium
Min. RAM2,048 MB256 MB
Deploymentdocker, kubernetes, bare-metalbare-metal, binary, source
GitHub stars★ 35,596★ 546
First released20192020
ReplacesIntercom, Zendesk, DriftSignal, WhatsApp, Telegram

Why pick each one

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Choose Session if…

  • Released under the GPL-3.0 license
  • Written in TypeScript
  • Tiny footprint — runs in 256 MB RAM
Session details

Frequently asked questions

Is Chatwoot or Session better?

Neither is universally better. Chatwoot has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Chatwoot and Session free and open-source?

Yes. Chatwoot is licensed under MIT and Session under GPL-3.0. Both can be self-hosted at no software cost.

Can I run Chatwoot and Session with Docker?

Chatwoot: yes. Session: check the project docs for container support.

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