Ergo vs Chatwoot

A side-by-side comparison of two self-hosted chat & communication options — licensing, setup difficulty, resource needs, and what each one replaces.

Not the right match-up?
FeatureErgoChatwoot
CategoryChat & CommunicationChat & Communication
LicenseMITMIT
LanguageGoRuby
Setup difficultyMediumMedium
Min. RAM64 MB2,048 MB
Deploymentdocker, binary, sourcedocker, kubernetes, bare-metal
GitHub stars★ 3,288★ 35,596
First released20162019
ReplacesSlack, DiscordIntercom, Zendesk, Drift

Why pick each one

Choose Ergo if…

  • No external services needed
  • Easy to run
Ergo details

Choose Chatwoot if…

  • Polished customer support workflow
  • Active development
Chatwoot details

Frequently asked questions

Is Ergo or Chatwoot better?

Neither is universally better. Chatwoot has the larger community; both share a medium setup difficulty, so the decision comes down to features and licensing.

Are Ergo and Chatwoot free and open-source?

Yes. Ergo is licensed under MIT and Chatwoot under MIT. Both can be self-hosted at no software cost.

Can I run Ergo and Chatwoot with Docker?

Ergo: yes. Chatwoot: yes.

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