Papercups
Open-source live chat and customer messaging
Papercups is a self-hosted live chat tool that lets teams talk to customers from a shared dashboard. It can be embedded into websites and integrates with Slack and other channels.
Key features
- Embeddable live chat widget
- Shared team inbox
- Slack integration
- React-based chat components
Pros & cons
Strengths
- Released under the MIT license
- First-class Docker support for quick deployment
- Mature project with 6.1k GitHub stars
- Written in Elixir
Trade-offs
- Development has slowed
- Fewer channels than Chatwoot
Papercups replaces
Compare Papercups
138 head-to-head comparisons.
- Papercups vs Plane
- Papercups vs Chatwoot
- Papercups vs Focalboard
- Papercups vs Super Productivity
- Papercups vs Wekan
- Papercups vs SimpleX Chat
- Papercups vs Etherpad
- Papercups vs OpenProject
- Papercups vs Habitica Self-Hosted
- Papercups vs Planka
- Papercups vs Leantime
- Papercups vs Centrifugo
- Papercups vs Screego
- Papercups vs Typebot
- Papercups vs git-bug
- Papercups vs Kanboard
- Papercups vs Berty
- Papercups vs Mumble
- Papercups vs Kaneo
- Papercups vs The Lounge
- Papercups vs Taskwarrior
- Papercups vs Zammad
- Papercups vs WorkAdventure
- Papercups vs Soketi
- Papercups vs Remark42
- Papercups vs Isso
- Papercups vs FreeSWITCH
- Papercups vs qTox
- Papercups vs MiroTalk
- Papercups vs Ferdium
- Papercups vs FreeScout
- Papercups vs Telegram Bot API Server
- Papercups vs Rustpad
- Papercups vs Erxes
- Papercups vs Asterisk
- Papercups vs WeeChat
- Papercups vs Ergo
- Papercups vs irssi
- Papercups vs Quicksy Bridge
- Papercups vs Kamailio
- Papercups vs Cusdis
- Papercups vs Libredesk
- Papercups vs Tox
- Papercups vs Stoat
- Papercups vs AnyCable
- Papercups vs Chitchatter
- Papercups vs Live Helper Chat
- Papercups vs Spacebar
- Papercups vs Nextcloud Talk
- Papercups vs Indico
- Papercups vs RetroShare
- Papercups vs SIPCAPTURE Homer
- Papercups vs Peer-calls
- Papercups vs mautrix-telegram
- Papercups vs Routr
- Papercups vs GlobaLeaks
- Papercups vs openSIPS
- Papercups vs mautrix
- Papercups vs Databag
- Papercups vs Galène
- Papercups vs InspIRCd
- Papercups vs Candy
- Papercups vs Toxic
- Papercups vs Hyphanet
- Papercups vs FusionPBX
- Papercups vs soju
- Papercups vs KiwiIRC
- Papercups vs Glowing Bear
- Papercups vs Bonfire
- Papercups vs Pretalx
- Papercups vs Delta Chat
- Papercups vs Notifo
- Papercups vs SimpleX
- Papercups vs Briar
- Papercups vs Quassel IRC
- Papercups vs OTS
- Papercups vs matrix-commander
- Papercups vs Mumble Web
- Papercups vs Comentario
- Papercups vs BitlBee
- Papercups vs ngIRCd
- Papercups vs Miaou
- Papercups vs Session
- Papercups vs Nextcloud Talk Signaling Server
- Papercups vs UnrealIRCd
- Papercups vs MiroTalk C2C
- Papercups vs matrix-appservice-irc
- Papercups vs Linphone
- Papercups vs Chatmail Relay
- Papercups vs Hookshot
- Papercups vs Atheme IRC Services
- Papercups vs Maunium Sticker Picker
- Papercups vs Spectrum 2
- Papercups vs Shhh
- Papercups vs Gamja
- Papercups vs Jami Server Bridge
- Papercups vs Mollysocket
- Papercups vs Anope
- Papercups vs PushBits
- Papercups vs Comm
- Papercups vs Tiledesk
- Papercups vs Heisenbridge
- Papercups vs Slixmpp
- Papercups vs Ferdium Server
- Papercups vs Solanum
- Papercups vs Wesh Network
- Papercups vs Draupnir
- Papercups vs baibot
- Papercups vs matrix-media-repo
- Papercups vs Charybdis IRCd
- Papercups vs Zusam
- Papercups vs Cactus Comments
- Papercups vs ircd-hybrid
- Papercups vs Scuttlebutt Room
- Papercups vs Robust IRC
- Papercups vs Flexisip
- Papercups vs SAMA
- Papercups vs Biboumi
- Papercups vs Hebbot
- Papercups vs ircu2
- Papercups vs Libervia
- Papercups vs Jami
- Papercups vs YunoHost Mail Relay
- Papercups vs 3CX
- Papercups vs ARN-Messager
- Papercups vs Freepbx
- Papercups vs GNUnet
- Papercups vs Groupboard
- Papercups vs MailBag
- Papercups vs Mailman3
- Papercups vs Mailing List Manager
- Papercups vs Mlmmj Web
- Papercups vs Peachpub
- Papercups vs PrivMX WebMail
- Papercups vs SIP3
- Papercups vs TrueConf
- Papercups vs Wazo
- Papercups vs Yeti-Switch
Similar chat & communication apps
Chatwoot
Chat & CommunicationOpen-source customer engagement and live-chat platform
Replaces Intercom, Zendesk
SimpleX Chat
Chat & CommunicationPrivate messenger without any user identifiers
Replaces Signal, WhatsApp
Etherpad
Chat & CommunicationReal-time collaborative document editor
Replaces Google Docs
Centrifugo
Chat & CommunicationScalable real-time messaging server for apps and websites
Replaces Pusher, Firebase Realtime Database
Screego
Chat & CommunicationScreen sharing for developers
Typebot
Chat & CommunicationConversational app builder (alternative to Typeform and Landbot)